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Damage caused by improper storage, abuse or user error.

Square c battery serial#

Removal of identification labels such as, but not limited to, the original label, patent, serial number, or trade dress.

Returning products without any proven defect.

Usage of product contrary to its stated instructions.

Return shipping costs should be paid by the customer in the following situations:

Products that cannot be replaced and have quality problems in part.

Products with missing parts that do not affect normal use.

There are certain situations where only partial refunds are granted: Note: Once the package is shipped, any shipping costs paid at the time of the order, if applicable, are non-refundable. Refunds will be processed within 3-5 business days, and refunds generally take 10-15 business days to be returned to the original payment method. Refunds can only be issued to the original payment method and cannot be issued to other cards or bank accounts. ) If for any reason you are not satisfied and would like to return an item, please let us know within 30 days.

Other than that, customers need to pay for the return shipping fee. ( We only provide prepaid return label for quality problem products. We offer a 30 day hassle-free money back guarantee on items purchased directly from. The replacement product assumes the remaining warranty period of the original product. To obtain warranty service, please contact our customer service team at ExchangeĮBL will replace any EBL product that fails to operate within the applicable warranty period due to defect in workmanship or material.

Neglect, accident or modification, which have been soldered or altered during assembly.

Damage caused by misuse the faulty parts.(including static discharge).

Products without sufficient proof of purchase.

The warranty on EBL's product is limited to the original consumer purchaser and is not transferable to any subsequent owner.

The email or phone number or name used to place the order.

Valid Proof of PurchaseĪ sales receipt from the consumer's first purchase, or other reasonable proof, is required in order to confirm the start date of the warranty period. Please provide both of the following vouchers when processing warranty claims: Warranty PeriodĪll products purchased from EBL are guaranteed with a 12-month hassle-free warranty. In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. For products purchased through the EBL store on sites such as eBay and Amazon or from EBL's authorized distributors, please contact them directly. Please note that this page is for products purchased through.

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We will take care of all quality-related issues and offer a REPLACEMENT or FULL REFUND, including the return shipping costs. If your product is defective during the warranty period, please contact us by mail or via live chat and let us know what we can do to help you. We apologize in advance for any inconvenience your purchase of EBL products may cause. Welcome to EBL's Warranty and Refund Policy page, where you can email us directly if you encounter any quality-related problems after purchasing EBL products. Please refer to the tracking information for the most accurate delivery date.ĥ) If there is any shipping issue with your package, you must contact Customer Support within 30 days of placing your order. However, the actual delivery date may be affected by weather conditions and other external factors. We'll send you a shipping confirmation email for each order, so you'll know exactly what to expect and when to expect it.Ĥ) In most cases, the package will be delivered within the estimated time of arrival. You will receive a notification once your order has been shipped.ģ) If you place more than one order, you may get multiple deliveries. Boxes and APO/FPO addresses.Ģ) After the order has been paid, the warehouse needs 1-3 business days to process your order. We cannot deliver to the following areas:ġ) Standard Shipping is not available for P.O. Charger & Multi-cell Batteries Expand submenuĮBL official website supports delivery to most areas of the United States.Charger & Li-ion Batteries Expand submenu.

Charger & Ni-Mh Batteries Expand submenu.